Returns & Exchanges
At Ruby Yacht Outlet Mall, we want you to be completely satisfied with your purchase. If you're not happy with your order, you can return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt to monitor the status of your return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing